Telcos must build trust as foundation for data services

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Source: Unsplash / NASA

Operators currently assume an unfounded bond of trust with customers, but can still build role as valued brokers, believes VM O2’s CDO. Fostering an improved reputation for trustworthiness and delivering privacy-by-design can lead to new revenue streams, according to Vodafone Business data chief. Ex-Deutsche Telekom veteran calls on operators ...

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