Telco AI

All the latest insight, news and analysis around Artificial intelligence (AI) in telco and infra.

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Capita rewired for agentic AI — inviting telcos to follow

Capita: rewired for agentic AI, and inviting telcos onboard

Interview: With hyperscaler alumni now at the helm and Snowflake Intelligence embedded in its AI Catalyst Stack, Capita is betting that agentic will redraw the economics of the contact centre. Chief AI & Product Officer Sameer Vuyyuru explains why telcos should be watching closely.

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BT gets in on sovereign frontier AI as gov pitches UK as ‘AI maker, not taker’

BT enters the sovereign AI breach as one of a cohort supporting Cosine’s Lumen Sovereign project to build and train a frontier AI model exclusively on UK soil. Government gets in on the action by providing crucial sovereign compute resource, along with a wave of parallel sovereign AI announcements…

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Virgin Media O2 trials telco cloud voice-enhancement with Mavenir

Mobile core network software seeks to improve call clarity for users with hearing loss as well as enhancing customer experience. Move sits within £1.4bn Mobile Transformation Plan and backdrop of other operators also turning to 5G standalone and AI to restore voice as a value add…

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