Telco AI
All the latest insight, news and analysis around Artificial intelligence (AI) in telco and infra.
Germany’s O2 lines up job cuts as turnaround plan moves up a gear
Operator confirms it is in talks with employee representative bodies over plan that could axe around 1,400 employees from its workforce. Move comes as O2’s new management seeks to accelerate turnaround effort to fill in the void left by 1&1 contract loss and counter German competitive and economic pressure…
Vodafone Turkey spins up Data & AI hothouse
OpCo combines multiple teams to create a new Data & AI division, as well as AI Board to speed up evaluation and execution of AI initiatives. Decision comes as operator continues to serve as a key AI testbed as part of Vodafone Group’s wider strategy for the technology…
Virgin Media O2 hit with £28m fine over contract cancellation failings
UK watchdog issues “largest ever fine” under consumer protection rules after finding that VM O2’s ‘two-tier’ agents system and tactics served to delay or prevent customer switching. Fine comes after operator has invested in significant user experience improvements, following separate pushback over consumer practices…
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