All Rob Shuter articles
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Strategy & ChangeBT’s Division X repositioned in latest B2B rework
Marc Overton to exit in June as Enterprise “growth engine” Division X gets swallowed by BT Business’s Product function.
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PeopleBurger brings in Global allies to inaugural BT Business leadership team
CEO Bas Burger confirms top-table of BT’s newly merged £8bn+ B2B division: 25 incumbents and 2 incomers whittled down to an ExCo baker’s dozen.
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Strategy & ChangeBas Burger to lead BT’s combined enterprise division
Current Global CEO takes BT Business top-spot as Enterprise opposite Rob Shuter steps away from the Group.
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Venturing & InvestmentsBT scouts green manufacturing startups
Three European startups join BT’s Green Tech Innovation Platform.
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Strategy & ChangeBT targets overlap with potential Enterprise–Global merger
BT aims to find efficiencies in B2B divisions as part of wider cost savings.
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PeopleBT Enterprise shuffles SoHo, SME leadership
Caroline Southall named SoHo Director; Chris Sims takes SME spot.
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Financial & PerformanceBT brings OnePhone into Division X fold as unit boosts sales
Converged comms business grows in first year under BT Enterprise.
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PremiumBT Enterprise gets nuclear option with Sellafield
BT signs five‑year deal with UK’s largest nuclear decommissioning organisation.
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Financial & PerformanceBT rocked by Virgin Media loss as MVNO revenue slumps
BT Wholesale’s mobile revenue drops 75% year-on-year after Virgin Media completes Vodafone migration.
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PremiumBT Q1 FY22–23: ‘Green shoots’ emerging from B2B rubble but investors take fright
Positive headline numbers do little to mask atrophy at Enterprise and Global. City investors badly spooked before and after, despite arguably positive tone and maintained forward guidance.
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PremiumBT reforms enterprise strategy with brand overhaul
Rob Shuter continues efforts to turn around fortunes of BT Enterprise.
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Strategy & ChangeEE to swallow BT and move “beyond connectivity”
BT Consumer’s two brands set for change as EE takes centre stage. EE to become flagship for converged products and new, “future services”. BT moniker to remain for Enterprise and Global operations as BT Means Business platform kicks on. Simplification, for customers and teams, the name of the game. ...
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PremiumBT rules out frontrunner role in 5G SA
Group expects to launch 5G standalone in early-2023 as it waits for device volume to ramp up. Marc Allera emphasises importance of clearly differentiating 5G SA benefits to customers. Howard Watson weighs in on the cloud native challenge. Rob Shuter sees BT’s new Division X as the “arrow point ...
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PremiumBT Q3 FY21–22: king of a still-wobbly castle
Rational rivals embraced, but warned of “Armageddon scenario”, with Sky current BFF. Mixed results force management to cling to customer satisfaction and market share security blankets. Inflation a bonus for Consumer’s linked pricing. ‘Jam tomorrow’ outlook reiterated.
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PeopleBT’s new growth oriented Division X names leader
Former Sierra Wireless SVP Marc Overton appointed MD, Division X as BT Enterprise seeks solution-selling in high-growth verticals. Adjacent markets targeted by new unit, with Overton’s IoT specialism among the target technologies.
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PremiumElsewhere in BT Enterprise: Shuter boasts RNLI collab
BT recognised for managed services improvements; Shuter boasts of RNLI partnership.
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PremiumH1 FY21–22: Legacy still a drag on BT Enterprise
Legacy declines continued to outpace new service and digital growth, while mobile wholesale losses dimmed Q2 performance. EBITDA performance buoyed by lower costs. Jansen remains confident in Enterprise’s ability to grow again as CEO Rob Shuter’s organisational changes and new operating model take shape.
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PremiumH1 FY21–22 Headlines: an uphill climb for some, others still falling at BT
Struggling enterprise businesses bring numbers down, with legacy stop-sells blamed and next-generation services expected to drive a turnaround. Consumer flat as wins offset losses, but market opportunity growing despite upped competition. Openreach a prince among paupers with fibre goals accelerated amid strong uptake and bullish stance.
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Venturing & InvestmentsBT forms team to target strategic startup investments
Group getting back in funding game, focusing on startups in North America and Europe. New Digital division’s focus on platforms and partnerships at centre of push.
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Strategy & ChangeDigital duo plan to be catalysts of change for BT
Incomers Harmeen Mehta and Rob Shuter are tag-teaming to bring their external perspectives to BT’s digital transformation plans. Enterprise unit set to become a route to market for emerging services, with a “fail fast” mindset. BT described as receptive to need for change, but Mehta calling for people to ...