All articles by Richard Agnew – Page 24
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Products & ServicesDT’s AI lead sees chatbots becoming user support ‘experts’
Powered by newly-developed large language model platform, operator plans to give Frag Magenta AI assistant a much freer role in terms of interacting with customers and internal functions, as well as extending the bot across its European footprint, says Group AI lead.
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PeoplewatchNew T-Systems CTO to drive product meld and transformation
Dr. Christine Knackfuss-Nikolic, a former Telekom Deutschland and Accenture exec, and expert in digital transformation, takes on CTO role at DT’s enterprise IT division.
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Partnerships & AlliancesT-Mobile in slicing PoC with Klopp-backed sports video venture
MWC: Germany-based Sporttotal flags proof-of-concept work with T-Mobile US on AI-based match coverage.
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Partnerships & AlliancesDT and Orange ‘explore’ T-Mobile US partnership to boost tech buying power
Deutsche Telekom indicates it and purchasing partner Orange are studying an expansion of their BuyIn JV by bringing T-Mobile US into the fold.
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Network & InfraGreece’s OTE seeks to ramp fibre footprint and sales
Greek incumbent aims for an acceleration in FTTP rollout in 2024 as it moves closer to headline three million homes passed target.
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M&AHrvatski Telekom ‘diligently assessing’ regional M&A possibilities
Croatian operator’s management remains keen on fashioning it into a regional telco/IT business, saying dealmaking opportunities are being monitored.
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Public AffairsDT ‘withholding payments’ on giant outsourcing deal, amid dispute
ISS, DT’s facilities management supplier in Germany, flags it could take a €80m hit to cash flow this year after the seeing place a halt on certain deal payments. The move comes amid ongoing contractual disagreement between the two groups and is the latest in a long line of headaches ISS has faced since taking on the FM job.
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InterviewFibrus preps off-net retail expansion, asserts leadership in own footprint
CEO interview: having achieved FTTP leadership and segment-topping KPIs within own fibre footprint, altnet now challenging traditional incumbents on own turf. Northern Ireland a case study in high-penetration and how hyperlocal majorly disrupts network, ISP status quo…
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Analyst BriefingDeutsche Telekomwatch Weekly: FY23 results, Europe NatCo CEOs, logo loggerhead, Mavenir wins
Dispute with Telefónica over ‘T’ logo design rumbles on. First look at FY23 results shows strengthening cross-Atlantic business platform, but longlist of operational and regulatory challenges ahead of strategy refresh…
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Financial & PerformanceThree more years for Magyar Telekom CEO Tibor Rékasi
Deutsche Telekom rewards boss for resilient FY23 performance of Hungarian NatCo and navigation of recent rough political and economic terrain.
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Network & Infra‘Focus and finance’: Telefónica sees UK NetCo adding fuel to fibre build
Virgin Media O2’s co-parent paints new, networks-focused UK business as an engine to accelerate roll out and monetisation of fibre connections.
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Partnerships & AlliancesMavenir updates shared core at Slovak Telekom and T-Mobile Czech Republic
Systems consolidation and 5G SA update form part of new contract win for US vendor, expanding already sizeable Deutesche Telekom presence…
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M&ADigitalBridge sees ‘pretty hot’ multiples driving more infra investor M&A
International fibre, tower, and data centre investment group has ‘ideas’ up its sleeve to ride new wave of consolidation in the digital infra asset manager space.
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PeoplewatchMelinda Szabó to fill DT’s Czech-Slovak CEO vacancy
DT’s Europe boss Dominique Leroy selects regional consumer head Melinda Szabó to take charge of twin NatCos Slovak Telekom and T-Mobile Czech Republic.
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MarketingTelefónica seeks more time to resolve DT logo clash
Spanish group seeks to extend year-long suspension of IP rights dispute surrounding its 2021 ‘T’ logo refresh.
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Suppliers & SCMEuroTeleSites switches to Sitetracker in bid for efficiency boost
A1 Telekom Austria spinout plans to complete migration of asset management software to a new, “state of the art” platform by the end of 2024.
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Network & InfraVirgin Media O2 fibre NetCo carve out coming for Openreach (and ISP clients)
Potential number-two NetCo to be created by VM O2 and owners Liberty Global and Telefónica, with the aim of creating a scale wholesale fibre challenger; open to M&A consolidation; nexfibre remains arms length…
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Financial & PerformanceVirgin Media O2 rejigs spend plan and strategy as well of merger gains starts to dry up
UK operator seeks to put more fuel in its earnings tank through ‘incremental’ investments in customer experience, digital, fibre sales, and new products this year. Move comes amid wider, dramatic refresh of VM O2 business with the operator kicking off process of NetCo-ServCo split.
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Analyst BriefingDeutsche Telekomwatch Weekly: Transforming and initialising into annuals, MWC
Latest people moves focused on transformation; initialism-rich MWC preview includes API AI plus ORAN; 3-day weekend off the table in Hungary; TMUS getting serious on churn; EC could helpfully move into reset-mode on sector regulation, ahead of upcoming DT update…
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PeoplewatchDeutsche Telekom Peoplewatch: new transformation leads in USA, T-Systems, and German buildout
February 2024 update: host of moves across across Group, Germany, Austria, T-Sys, USA, more…