All David Tomalin articles
‘BT’ called out for obstinate, irrational, anti-competitive behaviour that penalises own shareholders — needs to prioritise copper shutdown to deliver fibre payback, and start serving consumers outside Openreach footprint. Also CityFibre’s M&A tracking/ranking and NetCo purism, big-3 ISP lockout, regulator told to keep sharp, and more…
While ultrafast fibre connectivity is increasingly essential for business and consumers, service standards haven’t remotely kept pace.
Strategy & Change
The real mettle of a business is often exposed when something goes wrong for the customer.