All Contact centre articles – Page 2

  • dtw092-wv-34-cisco-t-mobile
    Premium

    Cisco flaunts TMUS contact centre technology

    2020-04-13T09:47:00Z

    Cisco Systems flaunted a contact centre technology engagement with TMUS during its recent Cisco Live Barcelona customer event.

  • Skynet Catalyst: Outstanding Catalyst depicting Business Assurance awareness (TM Forum, Digital Transformation World 2019)
    Innovation

    TM Forum DTW19: 2019 Catalysts spark pragmatic innovation

    2019-07-11T00:02:00Z

    Rundown of key Catalysts, joint initiatives. More than 30 joint technology projects demoed, with assurance, partnering, and customer experience to fore. Operator preoccupations ahead of 5G include profitability and effectiveness of network slicing. Drones, emergency services, and healthcare among focus verticals.