All Consumer (B2C) articles – Page 3
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Consumer (B2C)Vodafone error lands UK customers with £1,000 charges
Roaming Vodafone UK customers mistakenly given bills up to £9,000 in system error.
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Consumer (B2C)
Vodafone UK runs AR-enabled Apple giveaway competition across London
Vodafone UK (VfUK) ran a five‑day, augmented reality‑ and distributed ledger-enabled competition across central London, as part of a promotional Apple giveaway.
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Consumer (B2C)
Telefónica España launches BuyBack programme
Telefónica España launched a BuyBack programme in Spain with the promise that it will pay subscribers for their old devices in exchange for buying a new one.
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Consumer (B2C)
O2 UK offering unlimited data plans
Telefónica UK (O2 UK) has fallen in line with the rest of the market and added unlimited tariffs at the high end of its contract pricing.
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Consumer (B2C)
Vodafone UK customers hit with slow broadband speeds
Vodafone UK (VfUK) experienced slow peak-time broadband speeds for nearly one week towards the end of August 2019.
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Consumer (B2C)
Plusnet rated the most complained-about fixed broadband provider
Plusnet, BT Consumer’s alternative internet service provider (ISP) subsidiary, was rated as the most complained-about fixed broadband provider in Ofcom’s Telecoms and pay TV complaints update for the first quarter of 2019.
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Consumer (B2C)
Allera under pressure as BT consumer market heats up
The heat of the spotlight on the Consumer division is rising as competition builds, and with it pressure on the division’s CEO Marc Allera.
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Consumer (B2C)
EE refreshes its contract bundles
EE refreshes tariffs: axes Max; debuts Smart Plans, Swappables, Service Packs
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Consumer (B2C)
EE expands its Video Data Pass service
EE added access to the BBC iPlayer and YouTube to its Video Data Pass service to give users zero-rated access to the apps.
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Consumer (B2C)
BT consumer plans to increase prices
The media widely flagged BT Consumer plans to increase prices for its BT TV and BT Sport services by up to 67% from the end of July 2019.
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Consumer (B2C)
Vodafone Business providing IoT connectivity for Perch Interactive’s products
Perch Interactive, a retail display specialist, highlighted that Vodafone Business is providing IoT connectivity for its products.
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Consumer (B2C)
Spain: Movistar intensifies premium approach
Movistar España is aiming to protect its big-spending customer base with VIP customer service benefits, as it continues to pursue a ‘more for more’ strategy. Commercial offering increasingly diversified through new digital services intended to bring Movistar customer relationship into new markets. While protecting its most valuable ...
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