5G-driven data analytics will help telcos evolve from utility to digital service provider
Telcos must be more than connection provider to seize “watershed moment” …they must employ platforms for value-added services that take them closer to customers. Investment must be made beyond the network when developing these new services. Telcos and partners must be clear on core roles to maximise partnerships. The ...
The pandemic has allowed telcos to form stronger relationships with customers through security-focused platforms and innovative digital services born out of new partnerships.
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