All Simon Norton articles
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Products & ServicesVodafone and Celfocus tackle AI-based automation for IoT
Former Vodafone Portugal investment Celfocus has taken on its fourth cognitive automation project for the Group Network Operations (GNO) organisation. Further solutions and use-cases are already being explored to reap benefits of automation throughout the Group.
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PremiumVodafone taking NOC automation to the next level
Group says Celfocus-supported CIAS project has now gone live in five Group markets. Former Vodafone Portugal investment is also supporting new project to automate network configuration operations.
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Network & InfrastructureVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.