All Simon Norton articles
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Products & Services
Vodafone and Celfocus tackle AI‑based automation for IoT
Former Vodafone Portugal investment Celfocus has taken on its fourth cognitive automation project for the Group Network Operations (GNO) organisation. Further solutions and use-cases are already being explored to reap benefits of automation throughout the Group.
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Network & Infrastructure
Vodafone taking NOC automation to the next level
Group says Celfocus‑supported CIAS project has now gone live in five Group markets. Former Vodafone Portugal investment is also supporting new project to automate network configuration operations.
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Network & Infrastructure
Vodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone ...