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TelcoX EMEA Leadership & Performance Study

All Sameer Vuyyuru articles

Strategy & Change
Capita: rewired for agentic AI, and inviting telcos onboard

2026-06-10T05:00:00Z

With hyperscaler alumni now at the helm and Snowflake Intelligence embedded in its AI Catalyst Stack, Capita is betting that agentic will redraw the economics of the contact centre. Its Chief AI & Product Officer explains why telcos should be watching closely.
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Orange frets over 5G energy bill

2023-04-28T15:18:00Z

Hervé Suquet says higher traffic volumes threaten to wipe out 5G’s greater energy efficiencies if industry does not work together.