Premium BTwatch Insight: mapping the activity and strategy of the UK's largest telco – Page 23
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BT Q3 FY20–21 results: gone today, (hopefully) here tomorrow
Nobody obviously interested in Q3, but shares down sharply. Calendar of optimism around pandemic bounce back and fresh starts. Jansen despairingly concedes transformation will take at least five years. BT doing best to railroad Ofcom on fibre-critical WFTMR.
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BT Sport converts rights deal with Premiership Rugby
Group eventually signs £110m three-year extension after reported disagreements over valuation. BT continues to invest in regional Welsh club rugby with three-year sponsorship extension.
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Elsewhere in BT Consumer: EE waives roaming
EE waives EU roaming charges, broadband guarantees personalised, lockdown learning backed.
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BT plays down risk of FireEye security breach
Group assesses threat to CTI customers as “low to moderate”. No indication, assures BT, that any customer data was compromised.
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Suppliers & SCM
Openreach deploys EXFO technology for fibre rollout
Rollout speed gains stressed as key motivator for purchase.
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Strategy & Change
Elsewhere in Openreach: 2x usage for 2020
Openreach flexes on network strength after UK broadband usage hits new highs.
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BT disputes ‘loyalty penalty’ class action
BT hit with US-style ‘opt-out’ class action, led by a former Ofcom consumer protection executive, and financially backed by pioneering UK litigation investment fund Harbour. Previously-settled Ofcom review forms the basis of near-£600m claim that BT was acting in breach of competition law. Little precedent on likelihood of success, ...
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Elsewhere in BT Enterprise: churn risk targeted
Division continues effort to nudge businesses and CPs away from legacy voice, and towards its own next-gen offerings.
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BT people moves: network strategy and internal learning changes
Lovelock takes internal learning spot to action Blewitt’s ecosystem development. Adrian Joseph adds Direct Line to his portfolio. Sports Rights MD Haworth makes tracks. Former BT fleet CEO takes to Enterprise.
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BT people moves: IT executives reshuffled
IT Managing Director Rachel Higham confirmed her departure, leaving a vacancy for the all-important IT transformation project. Changes to Group’s regional management, including the exit of BT’s England Director and a new Openreach Scotland chair. High-profile alumni take advisory spots at UK regulators.
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Elsewhere in BT Technology: Open Digital Architecture gets tested
BT backing digital architecture commoditisation; data traffic records tumble.
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Elsewhere in BT Group: Cisco takes IMImobile
Partners Cisco and IMImobile to meld customer comms solutions.
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Strategy & Change
Elsewhere in Openreach: job creation takes off
European fibre surge anticipated; Openreach partner folds.
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Elsewhere in BT Enterprise: NTT renews wholesale deal
Transatel set to enable more EE features for UK MVNOs; Wholesale claims 5G rollout lead.
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Elsewhere in BT Consumer: Premiership Rugby not guaranteed
Rugby talks go to wire; BT Sport welcomes fans back, EE clearing not-spots.
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Elsewhere in BT Enterprise: full fibre rollout takes on public sector sites
IDNet migrating analogue voice to Hosted Communications; Smart Messaging adds Google RBM.