More Recent Insight – Page 313
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Vendor VoiceCelfocus: Agile mindset and precision key to digitalisation
In an interview with Telefónicawatch, Paulo Trigo, CEO of European telco SI Celfocus, outlines a belief that operators must think more nimbly as they engage in strategic transformation programmes. IT implementation needs greater influence to enable digital transformation. Agile is more than a buzzword and must to be part ...
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Vendor VoiceBlue Planet urges operators to take the digital leap
In interviews with Telefónicawatch, senior figures at Blue Planet discussed learnings from the vendor’s journey towards the digitalisation of services by carriers. Standards provide vital safety net as industry digitalises incrementally and telcos must act collectively to establish a vision. Old thinking on customer relationships and procurement cause friction. ...
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PremiumBT pays hefty price for full possession of OnePhone
Swedish business’s 30% holding given a near-nine-figure price tag. Purchase coincides with OnePhone champion taking helm at new Enterprise unit.
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PremiumQ4 FY20–21 — Consumer’s sporting chances
Pandemic is serialising Consumer’s A Tale of Three Brands in quarterly instalments. Two steps backward: premium vision at odds with painful realities of ARPU and competitive reality. 2021 bounce (and digitalisation progress) cannot come soon enough, but growth seen backloaded. Latest FTTP chapter set to see retail rivals hitting ...
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PremiumQ4 FY20–21 — Enterprise judders; next stop Shuter’s refit
Hybrid display of worst of Consumer and best of Enterprise. Shuter’s makeover blueprint to be unveiled at Business Briefing. Almost entirely ignored by Jansen and Lowth on analyst’s call.
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PremiumQ4 FY20–21 — Hot property Openreach unruffled as ever
Smoothly navigating fibre, pandemic and all-IP. Gearing up to steamroll the fibre landscape. Altnets seen taking great share of Openreach fibre.
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PremiumQ4 FY20–21 — Global’s resilience sapped by pandemic
COVID-19 impact hitting more KPIs. Jansen and Lowth retain faith. Growth plans pinned on SD-WAN, managed security, and now 5G FWA.
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PremiumElsewhere in BT Group: VM-O2 challenge emerges
Virgin Media O2 challenge gets real; Dundee offices set to take 1,000 staff; government-backed broadband schemes under the spotlight.
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PremiumBT activates standalone 5G at Adastral Park
BT’s EU-funded 5G research facility upgraded using ‘proof of concept’ hardware from Samsung Networks.
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PremiumEE adopts Nokia’s SON
Operator implements Nokia’s Self-Organizing Networks software in a bid to improve customer experience on its mobile networks. Nokia hails the deal as evidence of the strength of its BT account, which is said to have taken on a “continuous development” model.
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PremiumElsewhere in BT Consumer: Ofcom report sheet comes in
Ofcom highlights areas-for-improvement (and differentiation) in customer service; BT Sport continues search for innovative partners.
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PremiumUK government hands WAN win to BT
Five-year, £23m contract signed for network access services to the DWP. BT’s Strategic Supplier standing consolidated.
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PremiumBT Ireland expands wholesale FTTH services
National Broadband Plan to add 544,000 premises to BT Ireland offers.
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PremiumAGCM initiates probe into BT Italia divestment
Italy’s competition watchdog examining ins and outs of BT’s deal with TIM. Concern from competitors as TIM seeks to consolidate market position. BT to retain a presence in the country whatever the outcome.
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PremiumElsewhere in BT Global: Egypt license renewed
Egyptian licences get a refresh; Global turns to IR to help tie together virtual rooms.
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Strategy & ChangeElsewhere in Openreach: Ciena flags optical kit win
Ciena gains an optical kit win; progress update on USO; copper stop-sell orders issued in further 77 exchanges.
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PremiumAmdocs’ BriteBill swings into BT action
Customer billing system up and running after four year implementation period. BriteBill platform designed to provide easier-to-understand bills, reduce call-centre engagement, and offer scope for “personalised” service recommendations.
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PremiumElsewhere in BT Enterprise: Hosted Communications suite bulked up
Webex added to Hosted Communications; seven new MNVO’s running on EE’s network.
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Suppliers & SCMVodafone puts Kenmei on network analytics team
Spanish vendor positions itself between network and Vodafone’s new, cloud-based analytics platforms, being overhauled with Google.
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PremiumGovernment offers 700MHz sweeteners ahead of auction
Tick in the box for Vodafone as it continues to struggle to secure concessions from European regulators.