BTwatch

BT ups efforts to bring AI to SMEs

2026-10-01T19:46:00

btw378-ai from bt

Source: BT

BT Business is stepping up efforts to position itself as a trusted AI partner for SMEs, treading in the footsteps of European incumbent peers.

This article includes:

  • Themes: AI adoption; AI assistants; AI for SMEs; AI-powered customer service; AIOps; Business automation; Customer experience; Digital transformation; Enterprise AI; Generative AI; SME digitisation; SME productivity; Telecoms AI services.
  • Geographic: United Kingdom (UK).
  • Organisations: Accenture; BT; BT Business; Deutsche Telekom; Google Cloud; Mavenir; Microsoft Outlook; Orange Business; RingCentral; ServiceNow; Telefónica; Vodafone.

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