All articles by BTwatch – Page 11
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Strategy & ChangeElsewhere in Openreach: Ciena flags optical kit win
Ciena gains an optical kit win; progress update on USO; copper stop-sell orders issued in further 77 exchanges.
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PremiumElsewhere in BT Consumer: Ofcom report sheet comes in
Ofcom highlights areas-for-improvement (and differentiation) in customer service; BT Sport continues search for innovative partners.
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PremiumElsewhere in BT Global: Egypt license renewed
Egyptian licences get a refresh; Global turns to IR to help tie together virtual rooms.
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PremiumElsewhere in BT Enterprise: Hosted Communications suite bulked up
Webex added to Hosted Communications; seven new MNVO’s running on EE’s network.
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PremiumAmdocs’ BriteBill swings into BT action
Customer billing system up and running after four year implementation period. BriteBill platform designed to provide easier-to-understand bills, reduce call-centre engagement, and offer scope for “personalised” service recommendations.
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PremiumElsewhere in BT Group: VM-O2 challenge emerges
Virgin Media O2 challenge gets real; Dundee offices set to take 1,000 staff; government-backed broadband schemes under the spotlight.
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Analyst ReportsBTwatch Report #324 – May 2021
Key stories include: BT Sport warms up for sale | Sourced flaunts digital smarts | Quantum apocalypse nears | Vena targets production ‘evolution’ | Fortinet secures SD-WAN.
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PremiumElsewhere in BT Consumer: planning law change welcomed
Pricing revelations bring negative publicity; EE way down in customer satisfaction survey; UK government works to facilitate network expansion.
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PremiumElsewhere in BT Enterprise: ESN-ready device pilots
East Anglian emergency service adopts EE-supported ESN tech; operator lends helping hand to property developer’s digital transformation.
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PremiumElsewhere in BT Group: Better Workplace updates
4-3-3 update; Belfast office set for refurbishment; and Ofcom chair position remains open.
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Analyst ReportsBTwatch Report #323 – April 2021
Key stories include: BT’s digital spring | NICE expands enterprise role | Consumer buys into Enjoy | Enterprise allays Zoom fears | STL aims to ‘de-skill’ fibre
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PremiumSTL picked as Openreach fibre cable partner
STL cables expected to help simplify fibre deployment, while making the most of existing infrastructure. Environmental benefits of vendor solution referenced as focus on green network maintained.
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PremiumBT “disappointed” as government tweaks voucher scheme
Government kicks off first phase of £1.2bn Project Gigabit. £210m for rural voucher scheme, but fewer communities are eligible; £110m for connecting rural doctors’ surgeries, libraries, and schools. DCMS Delivery Plan suggests considerable uncertainty on most effective way to target government spending.
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PremiumBT Cloud Work seeks to allay Zoom security concerns
BT Enterprise cloud communications offering from RingCentral uses Zoom technology for video conferencing. Zoom’s widely publicised security incidents might put off business customers, but BT assures that its platform is designed to avoid such risks.
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PremiumElsewhere in BT Consumer: Extreme E rights nabbed
BT Sport takes racing rights and targets Ashes renewal.
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PremiumElsewhere in BT Technology: BT, Telefónica plot edge pilot
BT and Telefónica prove edge compatibility; Ericsson and BT deliver 5G VR testing for Hyperbat.
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PremiumElsewhere in BT Group: O2-VM gets provisional nod
BT remains neutral as CMA clears Virgin Media–O2 deal.
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Strategy & ChangeElsewhere in Openreach: R100 gets prepped in Highlands & Islands
Openreach readies for Scottish R100 subsea surveys; wholesale price increases take effect.
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Analyst ReportsBTwatch Report #322 – March-April 2021
Key stories include: Free rein on fibre | BT claims AI thought leadership | Open RAN to scale in 2027 | BT to brings 5G x-haul to MNOs | Hybrid to trump ‘cloud-first’.
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PremiumBT keeps foot in Boots door with deal extension
Global secures win for its Dynamic Network Services portfolio as it expands relationship with WBA in a key industry vertical. Pharmacy branch deal underlines appeal of Cisco’s Meraki hybrid cloud offerings, available through BT Connect.