All Jon Freier articles
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Suppliers & SCMT-Mobile’s Assurant deal sees in-store repairs U-turn
On-site repairs service moved to Assurant stores a year after T-Mobile retail investment.
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Financial & Performance“Give the competition a chance”: T-Mobile US flaunts 5G dominance, dismisses inflation concerns
Positive set of figures from T-Mobile US as operator surpasses customer gain estimates. NatCo more than keen to highlight 5G influence, claiming a ‘two-year lead’ on rivals AT&T and Verizon. Cost of living crisis a “real opportunity” for T-Mobile to “serve more people as the value leader”, says CEO ...
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OperationsT-Mobile US reshuffles executive team
Mike Katz assumes resurrected CMO role to lead beefed-up Marketing function. Jon Freier to head operator’s customer care operations, replacing Callie Field, who takes on leadership role at T-Mobile for Business.