AI – Page 9
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Strategy & ChangeBT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
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Products & ServicesTelefónica brings Perplexity tie-up to Spanish customers
First fruits from Telefónica’s investment in and commercial agreement with Perplexity as operator offers premium Pro version for free for a year for all Movistar customers.
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PeopleMTN appoints new infra chief to drive AI strategy
Group CTIO Mazen Mroué named CEO for Digital Infrastructure, including Bayobab fibre and mobile hardware units.
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Network & InfraTelstra International seeks AI gains with subsea network overhaul
Telstra’s international connectivity services unit launches upgrade programme, seeking to more than triple the capacity of submarine cable network over next five years. Blue Planet and Infinera recruited as software and hardware partners to help enable AI-based network “self-management” capabilities…
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InnovationVodafone sees meaningful impact as AI hits CX and beyond
Operator’s AI director highlights significant improvements in CX for its chatbot users as multi-vendor AI raises standards and delivers consistency, also driving 20% lift in procurement efficiency. Ensuring usable and accessible data can be the biggest cost…
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PeopleBrookfield picks long-time CEO Bruce Flatt as Chair
Canadian investment group selects Flatt as Chair after Mark Carney departs to pursue political ambitions. Flatt says the firm will continue driving current investment strategy, which includes focus on digital infra and energy transition…
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Strategy & ChangeIs UK’s AI Action Plan under-powered?
UK government unveils aspirational plan for growing the AI sector, with a partner sought for a new data centre in its first AI Growth Zone, but questions remain about the power capacity to underpin the impending data and AI explosion…
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Partnerships & AlliancesVi preps 4G, 5G network automation with HCLSoftware
Indian telco automates multi-vendor 4G and 5G networks with AI tools. CTO Jagbir Singh expects service improvements and lower network operating costs through partnership.
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Partnerships & AlliancesTelefónica adds Siemens to Industry 4.0 solutions mix
Spain-focused partnership aims to bring coherence to factories’ IT and networks estates, using meld of Siemens and Telefónica tech.
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PeopleBT Data & AI chief Deepika Adusumilli exits
BT now ‘working through’ leadership requirements in data space after confirmation of Chief Data & AI Officer’s departure.
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Partnerships & AlliancesNCR Atleos: Operators need global partners matched to B2B digital ambition
Emerging as a stealth powerhouse within the telecom industry ecosystem, NCR Atleos discreetly offers unmatched global hub and field support underpinning operators’ rapid deployment, management and commercialisation of headline‑grabbing technologies, including AI infrastructure and security.
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Strategy & ChangeGlobal Fabric: BT’s ‘biggest bet’ will be ticket to ride AI wave
BT Business CTO Colin Bannon has positioned NaaS proposition Global Fabric as the Group’s route to benefiting from an incoming wave of AI RoI.
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Strategy & Change2024 vendor review: Telcos start feeling benefits of TechCo pivot
2024 may be the year telcos truly started to become TechCos, with GenAI, open RAN and cloud-native platforms reshaping CX, NetOpps and the industry landscape. Dive into how operators are overcoming transformation challenges, collaborating with vendors, and unlocking new revenue opportunities in this game-changing year. Available to all registered users…
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Analyst BriefingsTelefónicawatch Weekly: fresh infra deals unwrapped; new execs take the reins
Group secures agreements to upgrade mobile and IT in Germany, Peru, and Spain. In Brazil, Vivo finalises long-sought-after deal to ease financial and regulatory obligations associated with fixed-line telephony…
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PeopleTelefónica Peoplewatch: Bluevía names fresh CEO to manage strategy transition
Recent strategic and senior leadership changes at Telefónica include Group CTIO Enrique Blanco and strategy lead Mark Evans preparing to step down from Executive Committee in early-2025; and Spain fibre JV Bluevía appointing new CEO…
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Strategy & ChangeOrange’s Leboucher: Collaboration is key to drive platform play
CTO sets out horizontal ambition at OSS/BSS Summit co-hosted with Ericsson, encompassing autonomous networks, telco cloud-native, slicing, 5G SA, SD-WAN, SASE, IoT, and of course AI and APIs. Read more from this in-depth report…
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Network & InfraTelefónica Peru kicks off major mobile network upgrade
Struggling operator gears up for 5,000-tower upgrade programme, seeking to drive new efficiencies, improve customer experience, and get infrastructure ready for future 5G…
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Strategy & ChangeSnowflake’s telco manifesto: Making the leap from TechCo to BizCo
Snowflake’s approach to telco focuses on enabling data-driven transformation, underpinning the collaboration, consistency and clarity that deliver measurable financial reward. From energy management to GenAI integration, the AI data cloud provider is partnering telcos to drive greater operational efficiency and unlock new enterprise opportunities in the digital era. Read more…
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Products & ServicesDT refines its 5G sports video pitch
Operator ties with German football association to market 5G action streaming tech from partner Sporttotal.
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Network & InfraTelefónica shifts autonomous networks strategy into fourth gear
Network and systems operations lead says Group is seeking to evolve many autonomous network PoCs into minimum viable products starting in 2025, as it seeks to accelerate its journey towards Level 4 autonomy. Read more…