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All Adin Seskin articles

Technology
From reactive to proactive: Ericsson and AWS bring agentic intelligence to OSS/BSS

2026-10-08T05:00:00Z

Playbook: Legacy billing environments increasingly imperil CSP agility, yet ungrounded autonomy poses intolerable operational risks. Through an expanding collaboration with AWS, Ericsson is embedding governed, multi-agent artificial intelligence directly into production systems. Read how tier-one CSPs are already executing zero-defect migrations and accelerating product launches on public cloud.