BT Group scales new peaks with IT transformation expedition

Rachel Higham, Managing Director of IT at BT, reviewing Da Vinci project progree

The Da Vinci project is putting human-centric design at the core of BT’s IT approach, requiring a fundamental change in outlook for the telco. Higham’s programme helping BT cut IT costs by nearly 40%, while improving internal perceptions of the Group’s IT function through new services. Da Vinci approach ...

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