• TMNL was said to have filed an objection over an unusually large fine imposed by the Dutch Autoriteit Consumer & Markt.

T-Mobile Netherlands fights ACM fine

T-Mobile Netherlands fights ACM fine

Source: T-Mobile Netherlands

T‑Mobile Netherlands (TMNL) was said to have filed an objection over an unusually large fine imposed by the Dutch Autoriteit Consumer & Markt (Authority for Consumers & Markets/ACM). Announcing the €3.9m penalty, and smaller fines for rivals KPN and VodafoneZiggo, plus recent TMNL acquisition Tele2 Netherlands, ACM said the NatCo had carried out “unfair commercial practices” by failing to clearly state “unavoidable one‑off costs” associated with online offers. The regulator also said TMNL had provided misleading information by stating that the mobile data allowance included in its unlimitedGB subscription was valid throughout the European Union, although this was apparently not the case. In other words, it seems that TMNL has not been correctly stating on its website the total price of mobile subscriptions. To explain why the fines were considerably higher than previous penalties imposed for similar violations, the ACM said it was the first time it had levied turnover‑based fines for violations of consumer rules.