All TelcoTitans.com articles in Vodafonewatch #199
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Vendor VoiceTeradata: Telcos can’t afford to wait on CX digitalisation
Telco investment in best-in-breed tools has embedded data silos that need to be opened to complete the customer picture in a data-driven environment. Recent financial sector experience demonstrates that focus on a holistic and cloud-enabled view of the customer, and not individual product lines, is an essential element of ...
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Digital ReportsVodafonewatch Report #199 – September 2021
Key stories include: Group reboots digital growth strategy | Vodafone Business absorbs Partner Markets | VPC puts buying on autopilot | Cornerstone owners prep another rejig | Vodacom pushes button on tower separation.
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PremiumVodafone Group’s Dutch and British tower partners look to cash in
Liberty CFO says group “not in love with” tower ownership and keen to unlock value in Belgium, Netherlands, and UK. Telefónica hands Goldman Sachs reins to examine prospective Cornerstone share sale.
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OperationsVodafone Spain staff set for more redundancies
Challenged Spanish OpCo initiates plan to remove another 500-plus people from its headcount. Another large-scale downsizing move made under cover of Digital Telco transformation, and as fodder for Group’s centralisation-led efficiency plans.
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Partnerships & AlliancesSoftBank: New DT tie-up not a threat to longstanding Vodafone partnership
Japanese telco claims structural separation between strategic agreements with two European majors. Vodafone quiet on the tie-up’s future.
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PremiumVodafone Q1 FY21–22: ‘Phase two’ relaunched with M&A sweetener
Some hints of compromise with City overseers as Vodafone re-seeds post-pandemic, digital-led growth plan. New Chairman van Boxmeer appears to be lighting a fire under Group mindset and strategy. M&A talked up as a lever to help Vodafone in the push to revive growth. Another chunk of Vantage could ...
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PremiumVodafone Q1 FY21-22 Headlines: pandemic snags unwind, gradually
Group bounces out of pandemic slump, helped by lapping and increased business confidence. Cautious CEO warns of further “bumps in the road”. In Spain, another large-scale downsizing move made under cover of Digital Telco transformation, and as fodder for Group’s centralisation-led efficiency plans.
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PremiumVodafone Q1 FY21-22 Guidance: all quiet on capex front
Group unsurprisingly “firmly on track” to meet heavily caveated free cash flow target. Plan for spend “step-up”, highlighted in May 2021, appears yet to be firmed up after causing City consternation.
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Strategy & ChangeElsewhere in Vodafone Partner Markets: MTS acquires Factorin
Developments from around Vodafone’s softpower network. MTS acquires control of Factorin. SoftBank continues satellite broadband endeavours. Musical chairs at Tele2.
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PeopleVodafone makes tech changes in Czech and Portugal
Czech Technology office vacated by Zíka and separated as per Europe-wide model. Vodafone Portugal sticks to traditional model with CTO swap after Nascimento exit.
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PeopleSafaricom taps Guinness exec as Ethiopian CFO
Top finance and people hires confirmed as Safaricom Telecommunications Ethiopia plots build out. Startup operator aiming for 1,000-strong headcount to support 2022 launch.
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PeopleVodafone’s Vicente joins Ericsson as Iberian CEO
Andrés Vicente, Vodafone Spain’s Consumer MD, appointed President and CEO for Ericsson’s Iberian footprint. Vacancy remains at Vicente’s seat on Deegan’s executive table.
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Strategy & ChangeEthiopian mobile: Tigray overshadows Safaricom-Voda market entry
Escalating conflict and humanitarian crisis spreads in northern region. Prime Minister Abiy Ahmed criticised for Tigray response, but undeterred on reform agenda and courting private investment. What is Safaricom-led OpCo getting into? Unrest brews challenging conditions, as US sanctions threaten OpCo funding. Vodafone keeps a low profile in Ethiopian ...
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Strategy & ChangeElsewhere in Vodafone Europe: partnerships secured to showcase 5G
Vodafone OpCos secure partnerships to showcase 5G use-cases in Germany, Greece, and Italy.
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Suppliers & SCMVodafone Business taps Oracle for IoT billing
Existing supplier Oracle gets a bigger billing role at enterprise division. Scalable, cloud-based billing system to support Internet of Things growth.
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Strategy & ChangeVodacom-owned XLink lays groundwork for new MD
Fleet-footed 2016 acquisition on the lookout for new leader. MD incumbent yet to reveal next step. Recent re-positioning sees provider embrace cloud and up focus on finance and retail markets.
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PremiumVodafone and Amdocs go again on CX improvement
Group-wide partner tapped to deliver CRM upgrade for Spanish OpCo. Tie-up marks an expansion of previous CX-oriented arrangement. Focus on helping facilitate Vodafone Spain’s “TechCo” transition and cost reductions.
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PeopleVodafone TV product boss heads to partner Kaltura
From customer to supplier, Miguel Rodrigues leaves Vodafone for Kaltura. Vendor on a roll after recent IPO.
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Strategy & ChangeElsewhere in Vodafone Associates & JVs: Indus tidies IT up
Indus tidies IT up; India becomes potential early target for Vodafone’s sat venture with AST.
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PremiumVodafone, Nokia partner on mobile network maintenance
Cloud-based collaboration on new system to “autonomously” detect mobile network anomalies before they impact customers. Roll out of service across all European markets slated for early-2022.