Operations & Transformation – Page 3
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Suppliers & SCMSAP trumpets role in transformation gains at BT
ERP player SAP declared success for solution deployments fulfilling commitments made in a strategic partnership signed in 2019.
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Strategy & ChangeBlackstone targets ‘compelling’ digital infra gains
Investment behemoth wants to more than double the value of its infrastructure business, aided by AI-fuelled growth in data centre capacity and other digital assets.
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Public AffairsTelefónica ‘presents’ job cut plans to Spanish unions
Operator set to reduce headcount by up to 5,000 through new Individual Contract Suspension Plan.
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Network & InfrastructureT-Mobile US agrees spectrum payment extension with DISH
Payment deadline extended to 1 April 2024.
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OperationsOrange restructures global wholesale operations
Michaël Trabbia launches restructured and enlarged Orange Wholesale.
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Network & InfrastructureVodafone revamps monitoring capabilities with Celfocus as it eyes billion IoT devices mark
Artificial intelligence, machine learning and sub-second processing capabilities introduced into Vodafone’s monitoring of IoT core services connectivity for oversight of hundreds of millions of IoT connections. Upgrade driven by need to address client frustration over slow fault resolution, as well as internal desire for efficiency improvement. Scalability also key: ...
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Partnerships & AlliancesVodafone–e& cross-border alliance signs first customer
Dubai’s Al-Futtaim Group signs MoU for connectivity services from Vodafone and e&.
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InterviewOrange Business puts Microsoft 365 Copilot through its paces
Enterprise services unit invited to join early-access programme for GenAI tool.
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PremiumElsewhere in BT Group: BT bolsters legal expertise to drive diversity
BT bolsters legal expertise to drive diversity.
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EventsDeutsche Telekom calls for industry support to solve challenges of driving AI at scale
During Fyuz, DT’s Jochen Appel said that “the question is not ‘where do we use AI’; the question is, ‘where do we not use it’?
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M&Astc distraction hangs over Telefónica strategic reset
Saudi operator’s bid for 9.9% stake in Telefónica creates uncertainty ahead of CEO José María Álvarez-Pallete’s strategy big reveal.
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M&ATelefónica ‘weighs up’ Tech stake sale
Group said to be considering partial sale of B2B digital services arm, with the unit valued at more than €2bn.
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Partnerships & AlliancesBeyond Now seeks deeper relationship with Deutsche Telekom
DT partner aims to help its customers achieve more than €1bn of revenue across their platforms.
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EventsInterview: CityFibre strives to shift the dial on UK fibre safety standards
Connected Britain 2023: In an interview with TelcoTitans, Sarah Parsons, Director of Compliance at CityFibre, shares how the altnet is evolving its safety standards to keep pace with its fibre rollout, and how it collaborates with peers in the SHiFT group to compete to do better.
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EventsT-Mobile will ‘lean into’ wireless partnerships, vows wholesale chief
T-Mobile Wholesale chief says it is “open for business” for Wireless-as-a-Service tie-ups, targeting IoT players, MVNOs, and startups. Partner-focused tech stack readied after BSS overhaul with Netcracker. AI- and Web3 - enabled services seen as offering fresh wave of growth opportunity. Alongside IT revamp, T-Mobile has refined go-to-market ...
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EventsInterview: Chema Alonso on building Telefónica’s API place
Telefónica’s Chief Digital Officer expects Open Gateway APIs to begin having revenue impact in current fiscal year, with first products being launched in Brazil.
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Strategy & ChangeBT’s CEO-elect unafraid of ‘new bets’ but warns against gambles beyond core strengths
DTW23 - Ignite: Telia CEO Allison Kirkby offered cautious optimism for the telco industry, urging operators to place new bets but only if connectivity is the core focus.
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Strategy & ChangeBT looks to AI for ‘next billion’ value opportunity
DTW23 - Ignite: Harmeen Mehta takes BT’s transformation agenda beyond early targets with support from AI, eyes the “next billion” for the Group, and says operator’s radical transformation will define BT’s growth for the next decade.
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OperationsMovistar to close last of its call centres in Spain
Operator initiates restructuring exercise to close four remaining customer contact centres, in the face of falling demand for telephone customer service channel.
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Network & InfrastructureTelefónica herds Hispam manufacturers onto Telco Cloud
Telefónica Hispanoamérica goes live with Telco Cloud platform, aiming to improve efficiency and resource management.