Digital Transformation World

Digital Transformation World 2019

Vodafone's Martin Wesenaar providing insights into the OpCo’s transition to a cloud‑native environment

Strategy & Change

DTW19: Vodafone Germany on charge to cloud payments

Long-running, Huawei-supported project said to have been met well, with customer experience and efficiencies benefits. Some compromises made on legacy and vendor retention.

Deutsche Telekom's "One App"

Strategy & Change

HAL’s odyssey: Deutsche Telekom grows API framework to drive savings

Executives claim progress in Europe’s digitally-flavoured simplification plan, flagged at DT’s last Capital Markets Day. OneApp customer support platform nears full reach across Europe area. E-commerce and TV services next. Data-analytics layer in pipeline.

Lester Thomas, Vodafone's Chief Systems Architect, on "zero touch" partnering

Strategy & Change

DTW19: Another Vodafone Group signal of coming partner platform refit

Vodafone recognises need for improvement in partner collaboration, to fuel 5G success. Chief Systems Architect looking to reshape IT, to help open-up while protecting “secret sauce”. TM Forum and University of Surrey among collaborators.

Rachel Higham, Managing Director of IT at BT, reviewing Da Vinci project progree

Operations

BT Group scales new peaks with IT transformation expedition

The Da Vinci project is putting human-centric design at the core of BT’s IT approach, requiring a fundamental change in outlook for the telco. Higham’s programme helping BT cut IT costs by nearly 40%, while improving internal perceptions of the Group’s IT function through new services. Da Vinci approach ...

TATA Communications board, The Future Telco, at DTW19

Partnerships & Alliances

Google and telco: a beautiful budding relationship

Web services giant gees-up operator audience, stressing their go-to-market strength. Opportunities highlighted across network, IT, and services.

Presentation slide by André Kriger, CIO at Telefónica/Vivo

Strategy & Change

Telefónica/Vivo: opening Pandora’s box

CIO recounts experiences from digital overhaul of Brazilian operator’s sprawling IT operation.

Rob Visser, CIO at Italian operator Wind Tre, discussing the importance of reskilling employees

Operations

Digital transformation (DTW19): culture change, reskilling crucial

Reskilling employees fundamental to Wind Tre’s digital transformation strategy. Cultural and organisational change critical for digital transformation to be adopted at scale and to succeed. Operators must change their corporate identity to attract vital new talent. Wind Tre CIO sceptical of vendor marketing of new technologies.

dtw19sr-08-Rakuten-Tareq-Amin-4000x2667

Network & Infrastructure

Rakuten Mobile at DTW19: first cloud-native mobile network operator (from a non-telco)

Inside the rebel base: CTO opens up on Rakuten Mobile and Reliance Jio green-field ventures. Network and customer experience reimagined for challenge to operator establishment. Can telco establishment translate experiences, with legacy encumbrance?

Erik Meijer, Strategy Group Product Manager for Innovation at Deutsche Telekom, speaking at DTW19

Partnerships & Alliances

Deutsche Telekom: introvert telcos plan mould-breaking 5G party (DTW19)

DT plans to step up “conversations” with partners in a bid to ensure 5G return-on-investment. Execs concede telcos remain “quite poor” on enabling collaboration. ’Fast telecoms’-vision mooted, with repeatability across numerous services, but can traditionally closed telcos deliver? Hints of increased focus on services long-tail, and beyond flagship tie-ups. ...

Daniel Vaughn, Telefónica México, on a panel discussing the realities of AI

Operations

Telefónica embraces short-term pain for data flexibility

Telefónica Mexico provided insights on building momentum on creating replicable data-driven local systems, with potential for wider deployment. Groundwork on establishing principles, and ensuring standardisation, vital to ensuring benefits can flow through to subsequent use cases. Real-world implementation of a standardised approach can cause initial localised pain, but is ...

José Ramón Gómez Utrilla discussing Telefónica's AURA strategy

Products & Services

Telefónica ramps up AURA

Telefónica provided insights into its AURA strategy, including more market launches. Microsoft’s position as a partner remains a core element of the project. Commitment reiterated to overcoming the challenge of combining local services with a central unified vision.

The Big Debate: Edward Tian, China Broadband Capital Partners, Digital Transformation World 2019

Network & Infrastructure

Operators, other industries struggle for 5G commonality

5G expectations have been raised, and now need to be met: lots of talk of potential, but monetisation not clear cut. Scepticism over network readiness for advanced, challenging applications, such as in gaming and sport. Supplier establishment again chided for dragging feet on harmonisation and cloud-ification; operators stuck in ...

Open Digital Framework session, Digital Transformation World 2019

Innovation (R&D)

TM Forum champions APIs as telcos battle web giants

More big hitters are joining TMF’s Open API programme, although numbers remain lower than anticipated. Ongoing focus on standardisation and consistency saw a pause in API development to ensure strong foundations. Adoption of SDN and virtualisation is blurring the remit of traditional standards bodies.

Skynet Catalyst: Outstanding Catalyst depicting Business Assurance awareness (TM Forum, Digital Transformation World 2019)

Innovation (R&D)

TM Forum DTW19: 2019 Catalysts spark pragmatic innovation

Rundown of key Catalysts, joint initiatives. More than 30 joint technology projects demoed, with assurance, partnering, and customer experience to fore. Operator preoccupations ahead of 5G include profitability and effectiveness of network slicing. Drones, emergency services, and healthcare among focus verticals.

Nik Willetts, Chief Executive, TM Forum (Digital Transformation World 2019, Nice)

Events

TM Forum’s DTW19 event underlines need for collaboration and speed

The telecoms industry’s annual pilgrimage to Nice on the French Riviera is set to take on a somewhat different tone in 2020. France has become inextricably linked with the flagship TM Forum (TMF) event – apart from two forgotten years in Dublin – but, following its rebranding as Digital Transformation World in 2018, the event now looks set to transfer to Copenhagen, apparently in order to provide more space.