Data & AI – Page 2
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Innovation (R&D)BT’s Ben Clinch on data modelling and pulling back the GenAI ‘magic curtain’
Principal Enterprise Architect Ben Clinch warns of misconception that developments in generative AI have removed the need to curate and prepare data.
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Products & ServicesVodafone Turkey gives TOBi a voice as automation drive continues
New feature intended to strengthen chatbot’s ease of use and minimise difference in customer experience between digital assistant and live representative.
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Partnerships & AlliancesTelefónica teams with Ericsson to develop cloud RAN
A new collaboration agreement will see pair roll out trial deployments of cloud radio access networks in Europe using open APIs.
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Strategy & ChangeBT looks to AI for ‘next billion’ value opportunity
DTW23 - Ignite: Harmeen Mehta takes BT’s transformation agenda beyond early targets with support from AI, eyes the “next billion” for the Group, and says operator’s radical transformation will define BT’s growth for the next decade.
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Network & InfrastructureTelefónica herds Hispam manufacturers onto Telco Cloud
Telefónica Hispanoamérica goes live with Telco Cloud platform, aiming to improve efficiency and resource management.
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Public AffairsBT calls for pro-adoption, principles-based AI regulation
Public Policy Director Daniel Wilson urges UK government to build pro-adoption into its AI approach, lauds pro-innovation building blocks.
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Innovation (R&D)Generative AI can ‘cut months’ from transformation, says BT
BT’s CDIO Harmeen Mehta: generative AI can cut “months, if not years out of our transformation”, but only if you “get to the tail”.
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Strategy & ChangeBT’s Mehta: ‘deep use’ of AI driving transformation at pace
CDIO Harmeen Mehta says Google Cloud migration has reached 80%, will finish by the end of the year.
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Partnerships & AlliancesBT aims to slash NHS wait times with new AI health-tech partnership
BT Business’ Corporate and Public Sector team ramps up efforts on AI and digital diagnosis services with deepc partnership.
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Partnerships & AlliancesSafaricom kicks off AI ‘revolution’ with footballing tie up
Operator links up with Catapult and IMG to showcase AI capability for Kenyan grassroots sports.
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Financial & PerformanceDT CEO seeks help from AI and T-Mobile in bid for €150bn+ valuation
Group’s CEO plays the tease as his strategy team begins to flesh out next medium-term plan. One aim will be to add €50bn–€70bn to DT’s market cap by winning over sceptics regarding industry growth prospects.
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Enterprise (B2B)Vodafone Turkey removes physical layer, embraces AI
Vodafone Business moves physical sales channels to digital medium in effort to improve CX in Turkey.
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Suppliers & SCM‘Data is everything’: Quantexa supports Vodafone CX revamp
Vodafone’s Chief Data Officer Miryem Salah says Quantexa partnership is underpinning customer experience transformation project in the UK.
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Partnerships & AlliancesDeutsche Telekom sees SKT, Anthropic do heavy lifting on multi-lingual LLMs
Collaboration between South Korean operator and US-based AI startup to develop multilingual large language models for the benefit of the Global Telco AI Alliance, of which DT is a member.
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Partnerships & AlliancesDeutsche Telekom spreads AI wings with ‘global’ alliance
Group signs MoU with e&, Singtel, and SK Telekom to form Global Telco AI Alliance.
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Partnerships & AlliancesVirgin Media O2 goes for a Song with new user loyalty engine
UK operator picks Accenture’s digital services arm to help rethink and refresh customer interactions.
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PremiumT-Systems gets UiPath on board for AI and RPA
RPA specialist beds down further in Deutsche Telekom Group. UiPath AI and RPA capabilities now hosted in Open Telekom Cloud.
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PremiumTelefónica-Prosegur JV develops AI tech to tackle burglars
Platform switch at operator’s connected alarm and monitor venture with Prosegur reflects fresh focus on driving up service profitability.
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Strategy & ChangeDeutsche Telekom CEO lays down AI gauntlet to management
Höttges tasks different Group business units to share top ideas on how to exploit AI. CEO has high hopes for more AI-driven cost reductions, greater productivity, and speedier software development. Artificial Intelligence Competence Centre to act as AI “teaching unit” for rest of Group.
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PremiumAllera calls for greater corporate responsibility on “terrifying” AI
BT Consumer chief urges companies to take responsibility for outcomes as new generations of AI technology pose the risk of delivering harmful societal consequences as well as benefits.
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