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BT’s Allera: “we got it wrong” on digital switch-over
Joseph Purnell2022-03-29T10:33:00
Source: BT
BT Consumer CEO Marc Allera hits pause on Digital Voice rollout amid public backlash about impact on elderly and vulnerable customers. Analogue-to-digital migration set to continue for those that want it, while BT deploys safeguards to assure concerned customers.
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