BT Consumer – Page 9
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PremiumElsewhere in BT Consumer: FTTP customers to be offered Xbox Game Pass Ultimate
EE extends two-hour handset repair service to more than a third of its retail footprint; Plusnet joins Ofcom’s voluntary compensation scheme for broadband outages.
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PremiumBT Q4 FY21–22: Consumer bullish despite more flat figures
Branding changes and convergence prospects pave the path for growth.
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PremiumBT Q4 FY21–22 Spend: FTTP build-out remains a (costly) priority
Openreach’s fibre-related spend surpasses 50% of Group capex.
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PremiumBT Q4 FY21–22 Guidance: Jansen stands defiant
Macro pressures to have an inevitable impact, but not all doom and gloom for BT forecasts.
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PremiumBT Q4 FY21–22 Headlines: off-target but moving forward
Enterprise and Global continue to drag, Openreach unencumbered.
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Network & InfrastructureEE nears target on rural Scottish 4G project
EE remains well ahead of UK MNO competitors when it comes to activating sites through S4GI scheme.
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Strategy & ChangeAllera flags big changes ahead under ‘New EE’
BT Consumer CEO says the first chapter of the BT-EE integration process has been completed.
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Network & InfrastructureBT’s Digital Voice switchover on track despite delays
CEO Jansen confident in operator’s ability to rectify problems in analogue-to-digital switchover.
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Financial & PerformanceBT Q4 FY21–22: foundations in place, but cracks widening
Typically rosy Openreach figures relied on heavily for positive spin to results mixed bag.
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Network & InfrastructureModular IT estate will make BT a ‘digital talent magnet’
Consumer Digital MD Kevin Lee labels in-house skills and capabilities a priority as BT aims to attract talent in UK and India. Commitment to “reuse” approach to development as part of Group’s digital transformation, with heightened reliance on collaboration. Challenges at Consumer include complex legacy architecture, with simplification deemed ...
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Public Affairs“If you’re a bully, you get a pasting”: union continues BT bashing, confirms action ballot
Communication Workers Union Annual Conference galvanises members as it takes fight to BT. Industrial action ballet to go ahead “as soon as possible”. “These people have no integrity” says Deputy General Secretary Andy Kerr.
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Strategy & ChangeEE to swallow BT and move “beyond connectivity”
BT Consumer’s two brands set for change as EE takes centre stage. EE to become flagship for converged products and new, “future services”. BT moniker to remain for Enterprise and Global operations as BT Means Business platform kicks on. Simplification, for customers and teams, the name of the game. ...
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PremiumBT people moves: Gastey leads Global Manufacturing
José Gastey named MD for new Global Manufacturing function, combining several industry verticals. BT’s divisional General Counsels swapped as Canham exits, Beckenbridge pivots, and Langlands moves. Better Workplace management tweaked as fit-out contracts awarded.
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PremiumElsewhere in BT Consumer: BT Sport close to UFC renewal
BT close to winning fight for UFC broadcasting.
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PremiumBT transmits first live 8K sports broadcast into the home
BT Sport claims UK-first in UHD broadcasting. Consumer benefits still in doubt, but remote broadcasting prowess flaunted.
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PremiumEE to use spectrum aggregation for 5G network rollout
Operator taps Qualcomm for ‘Europe’s first’ aggregated spectrum 5G network. Set to roll out in major cities within a year, but take-up of compatible devices remains low.
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PremiumEE’s underground 4G service gets permanent status
Jubilee Line pilot is turned into fully fledged service. BAI hails completion of first ‘major delivery milestone’ for neutral host mobile network.
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Public AffairsIndustrial action inbound as union rejects biggest BT pay rise in 20 years
Communication Workers Union rebuffs improved offer of a £1,500 flat rise for 58,000 employees. Union states it will take BT’s management “to a place they’ve never been before” as it prepares for a statutory industrial action ballot. BT believes its rates “compare well” against competitors.
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Public Affairs“Insulting” pay bump rejected as BT faces fresh union battle
Communication Workers Union refuses £1,200 flat rise, demanding a 10% increase. States BT has a “clear choice” between prioritising shareholders or workers. Union threatens to begin statutory industrial action ballot.
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Network & InfrastructureFrom castles to classrooms: Wales tests rural 5G case
Project explores 5G value for rural communities with focus on agriculture, education, tourism, and transportation. EE 5G network connects sites in Blaenau Gwent and Monmouthshire. 4G and 5G are considered key to closing rural broadband gaps in Wales, but policymakers can do more to encourage investment.